Knowledge and Experience.
EnterpriseVision consultants have the knowledge and experience to help you deal with the complexities involved in deploying the latest communication technologies. You need a partner you can trust to provide strategic guidance during the planning process; to advise you on the best solutions that will help you meet your business needs now and into the future.
Our team of experts can help you establish a technology road map and strategic IT plan, and then deliver the personnel to design, deploy and support the technology, addressing all of your communication requirements through a single technology partner.
Roadmap and Strategic Planning
Through a custom engagement, our team will complete an assessment of your current environment and collaborate with you on a technology roadmap to achieve your business goals and serve as your blueprint for your future technology investment decisions.
Effective design is essential to reducing risk, delays, and the total cost of your project. Using our experience and knowledge of emerging communication technologies, our experts will design a solution that is resilient, scalable and flexible. Our designs will leverage existing investments while positioning you to integrate future technologies.
On premise or cloud based, we will define a solution to address your business needs so you can forget about the technology and focus on your business.
Our in-house project management team takes responsibility for coordination of all vendors and service providers to deliver a seamless installation into your environment. Our standardized installation methodology allows us perform consistent installations in all geographic areas. We get it right the first time with minimal disruption to your business.
In a fully managed scenario, EnterpriseVision resources take on day-to-day help desk, management and maintenance duties of your video conferencing needs. We will proactively monitor and managed your video endpoints/infrastructure and react to any alerts, taking the appropriate and necessary steps to ensure the availability of video conferencing facilities. Typical components of a managed service include:
- Remote Infrastructure Management
- Endpoint Monitoring & Management and Maintenance
- End User Help Desk
- Service Management & Reporting
- Adoption Services
- Professional Services
In addition to a fully managed offering, EnterpriseVision also outtasks certain elements of the video support model, offering off hours support, specific location support, and coverage on certain equipment. We can augment or support your internal help desk to offer a complete coverage package to end users as well. We have the resources to offer a custom package that suits your needs.
Augment your staff for short term or long term projects with onsite personnel trained and certified by EnterpriseVision. These resources have the knowledge and skills to keep your operations running smoothly while you focus on your core business.
End User Training
We will provide a comprehensive training program to put your end users at ease with your new communications technology. Tailored to your needs, we use remote and onsite training to accomplish your goals and ensure usage and adoption.